FREQUENTLY ASKED QUESTIONS
If you have any additional questions or inquieres, please contact us through our Concierge page.
How can I purchase Casa Dragones?
In the United States, you can purchase Casa Dragones on our website and the order will be fulfilled by our retailer partner, ReserveBar. You can also consult our Where to Buy page in order to find bars, restaurants, and retailers in your area.
What is the price of Casa Dragones?
Our premium sipping tequilas range from $45 to $1,350 depending on the expression and bottle. Please consult our product description pages for more information on our products and their respective prices.
How long will it take for my product to be delivered?
All orders in the United States are fulfilled by our retailer partner, Reserve Bar. For inquires about delivery time, please refer to their Help Q&A page or contact their customer service.
Can I personalize my Casa Dragones bottle?
Yes, our expert calligraphers can only personalize the label on Casa Dragones Joven or Casa Dragones Joven Gift Pack with a unique message of up to 22 characters.
Does Casa Dragones tequila come with the blue box?
Yes, we deliver each expression of tequila with our signature blue box.
The Casa Dragones Blanco 6 pack and Casa Dragones Añejo 4 pack are the only products not individually packaged with our blue box.
Where can I purchase the Riedel glasses?
For now, the Riedel glasses are only available in our Casa Dragones Joven Gift Set. Please view our Casa Dragones Joven Gift Set product page for more details.
Can I place a corporate or bulk order?
The ReserveBar Concierge team will be happy to help you with your corporate or bulk order of 12 bottles or more. Please consult this page to learn more about how to place a corporate order through ReserveBar.
We are hosting an event and would like to feature Casa Dragones. Who should I contact?
Thanks for your inquiry. Please email concierge@casadragones.com with your contact information and more about your event.
Is Casa Dragones available globally?
For now, Casa Dragones is only available in a few international locations. Please visit our Where to Buy map to find out whether Casa Dragones is available in your region.
Can I return my purchase or get a refund?
For purchases in the United States, please consult ReserveBar's policy on refunds and returns.
Can you give more information about your tasting experiences?
We offer a wide range of experiences in San Miguel in our tasting room, in La Casa Dragones, and with local partners. Please consult our Experience page for detailed information about each experience that we offer.
How can I book a tasting?
You can book an experience in San Miguel directly on our website by visiting our Experiences page. Please contact our concierge at concierge@casadragones.com if you have any questions.
Do I need a reservation to visit La Casa Dragones?
Yes. Please make a reservation to visit La Casa Dragones through our website. Please contact our concierge at concierge@casadragones.com if you have any additional questions.
Where is La Casa Dragones?
La Casa Dragones is located in San Miguel de Allende, Mexico.
How much do your experiences cost?
Please visit our Experiences page in order to view the pricing of our experiences.
I'm interested in training/education for my staff. Who should I contact?
Please contact concierge@casadragones.com with more on your inquiry.
I would like to speak to a customer service agent.
Please contact concierge@casadragones.com for assistance. We are committed to offering VIP service to all our customers.